| General | |
|---|---|
| Publisher | Cambridge University Press |
| Year | 2010 |
| Others | |
| Identification | |
| ISBN-13 | 9780521178587 |
| Format | |
| Pages | 64 |
Contact US! Trainer's Manual: Call Center English Skills, B2 High Intermediate – C1 Advanced
82,85 lei
Informații suplimentare
Descriere
CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
